FREQUENTLY ASKED QUESTIONS :

  • HOW LONG DOES THE DELIVERY TAKE FROM PURCHASE?

    = USUALLY 3-5 BUSINESS DAYS TO GET THE PRODUCT DELIVERED TO YOUR DOOR.

    HOW LONG DOES THE DELIVERY TAKE FROM FULFILMENT?

    = USUALLY 1-2 BUSINESS DAYS TO GET THE PRODUCT DELIVERED TO YOUR DOOR.

  • WHAT OPERATING SYSTEMS DO YOU OFFER?

    = THE OPERATING SYSTEMS WE OFFER ARE WINDOWS 10 AND 11 AND FOR:

    ENRTY LEVEL & BELOW = HOME

    MID RANGE ABOVE = PRO

    WHAT ARE YOUR GRAPHICS CARD BRANDS?

    = WE USE A VARIETY OF BRANDS WHICH INCLUDE THE MOST POPULAR AND MOST REPUTABLE IN THE COMPUTER HARDWARE INDUSTRY WHICH CONSISTS OF:

    = MSI, ZOTAC, ASUS, AMD ETC.

    HOW MUCH IS DELIVERY AND HOW IS THE COMPUTER PACKAGED?

    = DELIVERY IS £19.99 AND WE USE SHOCK ABSORBING FOAM AND MANY MORE THINGS AS WE PACK OUR PCs AS ROBUST AS POSSIBLE SO THAT WE CAN GUARANTEE A SAFE DELIVERY.

    CAN I PURCHASE A SYSTEM WITHOUT ALL THE COMPONENTS?

    = NO, WE ONLY SELL FULLY EQUIPPED SYSTEMS, ALL THE CORE COMPONENTS HAVE TO BE PURCHASED AS ALL SYSTEMS MUST BE FULLY FUNCTIONING PRIOR TO DISPATCH. HOWEVER WE DO OFFER A CUSTOM BUILDER, WHICH ALLOWS YOU TO INSTALL YOUR OWN COMPONENTS. FOR FURTHER INFORMATION, PLEASE HAVE A LOOK AT OUR CUSTOM BUILDER SERVICE.

  • WHICH PAYMENT PROCESSOR DO YOU USE?

    = WE USE STRIPE TO PROCESS ALL OUR PAYMENTS. APPLE PAY, GOOGLE PAY, VISA, MASTERCARD ARE ACCEPTED. OTHER SERVICES MAY BE ACCEPTED. WE DO NOT ACCEPT CRYPTOCURRENCY

  • HOW WILL I GET MY TRACKING INFO?

    = AS SOON AS THE COMPUTER HAS BEEN FULFILLED, WE WILL SEND OUT THE TRACKING NUMBER FOR A PARTICULAR SERVICE

  • HOW DO I RETURN MY PRODUCT?

    = IF YOU RECEIVED THE PRODUCT UNDER 14 DAYS AGO, YOU ARE ALLOWED BY LAW TO RETURN THE PRODUCT WITHOUT A REASON. A FULL REFUND WILL ONLY BE OFFERED IF IT IS IN A VERY ACCEPTABLE CONDITION.

    = IF YOU RECEIVED THE PRODUCT UNDER 30 DAYS AGO, YOU ARE ALLOWED BY LAW TO RETURN THE PRODUCT IF IT IS FAULTY AND BELIEVED TO BE CAUSED BY US. A FULL REFUND WILL ONLY BE OFFERED IF IT IS IN A VERY ACCEPTABLE CONDITION.

  • HOW LONG IS YOUR WARRANTY?

    = ALL COMPUTERS HAVE A WARRANTY OF 3 YEARS