FREQUENTLY ASKED QUESTIONS :
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HOW LONG DOES THE DELIVERY TAKE FROM PURCHASE?
= USUALLY 3-5 BUSINESS DAYS TO GET THE PRODUCT DELIVERED TO YOUR DOOR.
HOW LONG DOES THE DELIVERY TAKE FROM FULFILMENT?
= USUALLY 1-2 BUSINESS DAYS TO GET THE PRODUCT DELIVERED TO YOUR DOOR.
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WHAT OPERATING SYSTEMS DO YOU OFFER?
= THE OPERATING SYSTEMS WE OFFER ARE WINDOWS 10 AND 11 AND FOR:
ENRTY LEVEL & BELOW = HOME
MID RANGE ABOVE = PRO
WHAT ARE YOUR GRAPHICS CARD BRANDS?
= WE USE A VARIETY OF BRANDS WHICH INCLUDE THE MOST POPULAR AND MOST REPUTABLE IN THE COMPUTER HARDWARE INDUSTRY WHICH CONSISTS OF:
= MSI, ZOTAC, ASUS, AMD ETC.
HOW MUCH IS DELIVERY AND HOW IS THE COMPUTER PACKAGED?
= DELIVERY IS £19.99 AND WE USE SHOCK ABSORBING FOAM AND MANY MORE THINGS AS WE PACK OUR PCs AS ROBUST AS POSSIBLE SO THAT WE CAN GUARANTEE A SAFE DELIVERY.
CAN I PURCHASE A SYSTEM WITHOUT ALL THE COMPONENTS?
= NO, WE ONLY SELL FULLY EQUIPPED SYSTEMS, ALL THE CORE COMPONENTS HAVE TO BE PURCHASED AS ALL SYSTEMS MUST BE FULLY FUNCTIONING PRIOR TO DISPATCH. HOWEVER WE DO OFFER A CUSTOM BUILDER, WHICH ALLOWS YOU TO INSTALL YOUR OWN COMPONENTS. FOR FURTHER INFORMATION, PLEASE HAVE A LOOK AT OUR CUSTOM BUILDER SERVICE.
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WHICH PAYMENT PROCESSOR DO YOU USE?
= WE USE STRIPE TO PROCESS ALL OUR PAYMENTS. APPLE PAY, GOOGLE PAY, VISA, MASTERCARD ARE ACCEPTED. OTHER SERVICES MAY BE ACCEPTED. WE DO NOT ACCEPT CRYPTOCURRENCY
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HOW WILL I GET MY TRACKING INFO?
= AS SOON AS THE COMPUTER HAS BEEN FULFILLED, WE WILL SEND OUT THE TRACKING NUMBER FOR A PARTICULAR SERVICE
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HOW DO I RETURN MY PRODUCT?
= IF YOU RECEIVED THE PRODUCT UNDER 14 DAYS AGO, YOU ARE ALLOWED BY LAW TO RETURN THE PRODUCT WITHOUT A REASON. A FULL REFUND WILL ONLY BE OFFERED IF IT IS IN A VERY ACCEPTABLE CONDITION.
= IF YOU RECEIVED THE PRODUCT UNDER 30 DAYS AGO, YOU ARE ALLOWED BY LAW TO RETURN THE PRODUCT IF IT IS FAULTY AND BELIEVED TO BE CAUSED BY US. A FULL REFUND WILL ONLY BE OFFERED IF IT IS IN A VERY ACCEPTABLE CONDITION.
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HOW LONG IS YOUR WARRANTY?
= ALL COMPUTERS HAVE A WARRANTY OF 3 YEARS